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  Public Ticket #2927319
Can't access Design templates on Backend
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  • Sarah started the conversation

    I have installed and activated Elementor Pro and The Plus Add ons Pro. When I go to ThePlus Settings > Plus Designs, the screen area is blank. On thePlus welcome screen there is a red box by GZIp enabled. Maybe this has something to do with it? Thanks for the help.

    Attached files:  Screen Shot 2021-11-29 at 2.50.05 PM.png
      Screen Shot 2021-11-29 at 2.52.04 PM.png

  •  240
    Deekshit replied

    Hi Sarah,

    Thank you for contacting POSIMYTH Support.

    We got your part but due to some technical reasons and future plans, we have disabled that import feature from the backend. Right now, the live copy option is available and we are improving live copy in the future as well to make the workflow even more productive. 

    With that, We are working on Wdesignkit where you will get all such templates in way better formatting to use and we will have even more templates. So, Stay tuned for that, we will inform all our users soon about that. 

    Sorry for the inconvenience and thanks for your support. 

    Regards,

    Warm Regards,
    Deekshit Nair

    I'm located in India. My timezone is IST.

  • Sarah replied

    Thanks! Where can I access the live copy templates?

  •  240
    Deekshit replied

    Hi Sarah,

    You can follow the link here https://theplusaddons.com/plus-design/#templates where you can copy-paste the demo sections one by one and paste them on your site.

    Regards,

    Warm Regards,
    Deekshit Nair

    I'm located in India. My timezone is IST.