Okay
  Public Ticket #2875814
Process/Steps widget won't allow me to edit anything else on page.
Open

Comments

  • Austin started the conversation

    This is crazy - When trying to edit any other sections on my page, it switches back to the "process/steps" widget. Example; if I click to edit my header, after 1-2 seconds it automatically switches to edit the process/steps widget without me doing anything....

  •  234
    Deekshit replied

    Hi Austin,

    Thank you for contacting POSIMYTH Support.

    Can you please disable the Carousel Anything option temporarily and check again? In case, if you still have an issue can you please share your site wp-admin login details so that we can check from our end.

    You may use this plugin https://wordpress.org/plugins/temporary-login-without-password/ In this method, to share your access using just one link with the expiry time. It will ask you for an email address, Which you can put any email address. We just need that URL, Which will let us login as an administrator. If the ticket is public, Make sure, You respond privately, as shown in the below screenshot.

    4207056931.png


    Thanks,

    Attached files:  carousel.png

    Warm Regards,
    Deekshit Nair

    I'm located in India. My timezone is IST.

  • Austin replied

    Fixed - thank you.

  • Austin replied

    Actually, no it's not. Once I put in the "carousel anything" widget, it started doing it again where it'd automatically switch to editing the process/steps widgets. 



  •   Austin replied privately
  •  234
    Deekshit replied

    Hi Austin,

    Please see here https://record.posimyth.com/view/CmsGV6Szx4JXNBt68sMd as I have removed the old widget from the homepage and used the copy-paste feature and it is working fine for me.

    Please remove the same from your end and configure the widget again.

    Thanks,

    Warm Regards,
    Deekshit Nair

    I'm located in India. My timezone is IST.