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  Public Ticket #2874732
Iconsmind not loading
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  • dhilip prasath started the conversation

    Icons mind is not loading to our website. Could you please check and fix the issue ASAP.


  •  234
    Deekshit replied

    Hi Dhilip,

    Thank you for contacting POSIMYTH Support.

    Can you please check if you have enabled the option from The Plus Settings >> Extra Options section?

    Please check and let us know if that worked out for you.

    Thanks,

    Warm Regards,
    Deekshit Nair

    I'm located in India. My timezone is IST.

  • dhilip prasath replied

    Before that it's working fine, but why do I need to give the id of the pages on the "Extra Options" section. Almost every page has Iconsmind needed. Is there any other way to activate the icons mind on every page or whatever the page is available should load the Iconsmind. Could you provide a better solutions for it.

  •  234
    Deekshit replied

    Hi Dhilip 

    If the Icons Mins is disabled then you need to add the page ID but if you Enable it like this https://prnt.sc/1snrfj7 the icons would show on all pages and posts.

    In case, if you still have an issue please share your site wp-admin login details so that we can check from our end.

    You may use this plugin https://wordpress.org/plugins/temporary-login-without-password/ In this method, to share your access using just one link with the expiry time. It will ask you for an email address, Which you can put any email address. We just need that URL, Which will let us login as an administrator. If the ticket is public, Make sure, You respond privately, as shown below screenshot.

    4207056931.png


    Thanks,

    Warm Regards,
    Deekshit Nair

    I'm located in India. My timezone is IST.

  • dhilip prasath replied

    Great, Now it's working fine. Thanks for your support.