Public Ticket #2862540
Problems of loading with elementor


  • Sergio started the conversation

    I've problems with the plug in. When "the plus" is activated, if I want to make changes on the website through Elementor, the side bar on the left keep loading  and I can't have the access to anything. When "the plus" is deactivated, I can use elementor normally.

  •   Deekshit replied privately
  • Sergio replied

    Hi Deekshit,

    I've just increased the memory on the .htaccess file and on the wp-config file and once increased I've saved everything in the Permalinks section. Nothing changed.

  •  227
    Deekshit replied

    Hi Sergio,

    Thanks for writing back, can you please share your site wp-admin login details so that we can check from our end.

    You may use this plugin https://wordpress.org/plugins/temporary-login-without-password/ In this method, to share your access using just one link with expiry time. It will ask you for email address, Which you can put any email address. We just need that URL, Which will let us to login as an administrator. If ticket is public, Make sure, You respond privately, as shown in below screenshot.



    Warm Regards,
    Deekshit Nair

    I'm located in India. My timezone is IST.