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  Public Ticket #2817590
Bug Mouse Curser Widget
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Comments

  • Benedikt Hofer started the conversation

    Hello, 
    When using the Mouse Curser Widget, i am not able to see the icon i uploaded (using curser icon mode). Everything else works fine and shows up. I deactivated all other plug ins which are not necessary but nothing changed, Updated everything to the latest version without any change. Also i tried icons as .png and as SVG. It works finde with the predefined ones! Is there anything i can do or need to know?

  •  234
    Deekshit replied

    Hi Ben,

    Thank you for contacting POSIMYTH Support.

    Can you please share a small video using a free tool like http://loom.com/ so that we can understand and guide you better?

    Furthermore, can you please share the URL of the page on which you have added and share your site wp-admin login details so that we can check from our end.

    Thanks,

    Warm Regards,
    Deekshit Nair

    I'm located in India. My timezone is IST.

  •   Benedikt Hofer replied privately
  •  234
    Deekshit replied

    Hi Ben,

    Please check now as the issue is with the image that you have used for the cursor icon.

    I have changed the icon image and it worked fine.

    Thanks,

    Warm Regards,
    Deekshit Nair

    I'm located in India. My timezone is IST.