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  Public Ticket #2798234
Cross Copy Paste not worked
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Comments

  • Wolfgang Unger started the conversation

    Hello 
    Unfortunately Cross Copy does not work, 
    I would like to copy an Accordion, https://theplusaddons.com/widgets/accordion/
    I click on "Copy"
    In Elementor right mouse click and "PA Paste" but nothing happens.
    I have activated Cross Domain Copy Paste in Plus Features.
    Accordion is also enabled.
    Tested different broser, enabled incognito mode, cleared cache but it doesn't work....
    What else can I do


  •  239
    Deekshit replied

    Hi Wolfgang,

    Thank you for contacting POSIMYTH support.

    Please try to disable third-party plugins if you have installed them on your site for copy-paste.

    Also, please add ?a=b at the end of the demo, page URL to clear the cache.

    Once you do that you can copy-paste the widget on your site. I would like to let you know that the Red copy is the widget layout and the green copy is the template design that we have designed to be added to the widget.

    Thanks,

    Warm Regards,
    Deekshit Nair

    I'm located in India. My timezone is IST.

  • Riza Gabriela replied

    Hi, I am having the same problem.
    I am mainly using Microsoft Edge but I tried using Chrome, it also doesn't work.
    I tried your suggestions but they also don't work.
    I believe I don't have third-party plugins for copy-paste.
    Any other suggestions?
    Thanks.

  •  239
    Deekshit replied

    Hi Riza,

    Thank you for contacting POSIMYTH Support.

    Please follow the video and use the latest version of the Plus addons and WordPress and check again.


    Thanks,

    Warm Regards,
    Deekshit Nair

    I'm located in India. My timezone is IST.