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  Public Ticket #2794686
ThePlus crashing the Elementor.
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Comments

  •  1
    Daniel Mendes started the conversation

    ThePlus is causing my Elementor to crash. Every time I go in to edit the page the Elementor toolbar is locked, loading forever.

  •  159
    Deekshit replied

    Hi Daniel,

    Thank you for contacting POSIMYTH Support.

    Please increase your WP Memory Limit to 1024M and change the permalinks from your admin panel Settings >> Permalinks section and let us know if that worked out for you.

    Thanks,

    Warm Regards,
    Deekshit Nair

    I'm located in India. My timezone is IST.

  •  1
    Daniel Mendes replied

    I changed the permalinks and also increased the wp memory to 256m which is the maximum allowed by my server. Still not working and giving the same error.

  • aj replied

    Having the same exact issue

  •  159
    Deekshit replied

    Hi Daniel,

    You need to increase to 1024M in order to use the plus addons and additional plugins that you have on your site as your server needs enough resources to handle the request from the plugin.

    Thanks,

    Warm Regards,
    Deekshit Nair

    I'm located in India. My timezone is IST.

  •  1
    Daniel Mendes replied

    Update to 1024M performed and same error happening!

  •  1
    Daniel Mendes replied

    I increased it to 1024M and it still has the same problem, now what?

  •  159
    Deekshit replied

    Hi Daniel,

    Did you tried changing the permalinks from the admin panel Settings >> Permalinks section and checked?

    Thanks,

    Warm Regards,
    Deekshit Nair

    I'm located in India. My timezone is IST.

  •  1
    Daniel Mendes replied

    I changed the parmlinks, but changed it as I thought best.

    Do you have any specific settings to put on the Permalink?

  •  159
    Deekshit replied

    Hi Daniel,

    You can change the permalinks to anything and then save and then change it back to original and save again.

    Thanks,

    Warm Regards,
    Deekshit Nair

    I'm located in India. My timezone is IST.

  •  1
    Daniel Mendes replied

    I changed the permalinks 3 times and it still doesn't work?

  •   Deekshit replied privately