I use the vertical menu as one of my main menus and 50% of the time the submenus won't load. Most of the time a page refresh will fix this but there has to be a fix. I increased my server's memory to 700+MB but still have the issue. Perhaps a cache issue?
Thank you for contacting POSIMYTh Support.
Can you please share the site wp-admin login details so that we can check from our end?
Furthermore, can you please grant us permission where we can deactivate your third-party plugins in case if there's a conflict.
Note: Please make the ticket private when sharing the details.
Warm Regards,Deekshit Nair
I'm located in India. My timezone is IST.
Thanks for holding on, please see here https://www.loom.com/share/b88d2121018644fa8e110c8886c00c22 as you can see that the Mega Menu is working fine for me
Checked on multiple browsers and it loads fine, also, I would recommend that increase the WP Memory Limit to 1024 as 768M seems to be low with the amount of 44 plugins that you have on your site.
I have checked again from my end, perhaps you can check the site on a different PC and let me know if that works.