Comments 1CHRISTOPHE ROBERT started the conversation2 weeks ago on February 18, 2021 at 2:48pmHello, When I click "COPY" it's always "PROCESSING", but never "COPIED" status. I have this problem since 3 days, not before. Thanks for your help and supportAttached files: Capture d’écran 2021-02-18 154827.png1 Like 1Jeanette Zarzalejo replied2 weeks ago on February 18, 2021 at 9:52pmHi, I'm having the same issue.1 Like 56Deekshit replied2 weeks ago on February 19, 2021 at 3:37amHi Chris,Thank you for contacting POSIMYTH Support.We have migrated our site to a new server and due to that, you might be facing that issue.I would really appreciate it if you can clear your browser cache and cookies or check the site on another browser or PC and check again.Thanks,Warm Regards,Deekshit Nair I'm located in India. My timezone is IST. 1CHRISTOPHE ROBERT replied2 weeks ago on February 19, 2021 at 1:02pmcache is empty and pc restart, sames issues, stile "processing"thanks for your help 56Deekshit replied2 weeks ago on February 19, 2021 at 2:42pmHi Chris,Please add /?a=b at the end of The Plus addons URL page from where you are trying to copy-paste the widget and check again.In case, if that doesn't work out please share the URL of the page so that we can check from our end.Thanks,Warm Regards,Deekshit Nair I'm located in India. My timezone is IST. 1Hassan Alshaiekh replied1 week ago on February 25, 2021 at 12:25amsame issueit works after adding /?a=b at the end of the url1 Like 56Deekshit replied1 week ago on February 25, 2021 at 5:42amHi Hassan,We have recently moved to a new server with a new caching algorithm for better performance and security. If you are having this issue, You need to hard reload your page due to the browser cache. Kindly follow these steps, https://www.namecheap.com/support/knowledgebase/article.aspx/10078/2194/how-to-do-a-hard-refresh-in-chrome-firefox-and-ie/ that will reload the page by removing your browser cache. Once you remove that and try again, It will work like before. Thanks,Warm Regards,Deekshit Nair I'm located in India. My timezone is IST. Sign in to reply ...
Hello,
When I click "COPY" it's always "PROCESSING", but never "COPIED" status.
I have this problem since 3 days, not before. Thanks for your help and support
Attached files: Capture d’écran 2021-02-18 154827.png
Hi, I'm having the same issue.
Hi Chris,
Thank you for contacting POSIMYTH Support.
We have migrated our site to a new server and due to that, you might be facing that issue.
I would really appreciate it if you can clear your browser cache and cookies or check the site on another browser or PC and check again.
Thanks,
Warm Regards,
Deekshit Nair
I'm located in India. My timezone is IST.
cache is empty and pc restart, sames issues, stile "processing"
thanks for your help
Hi Chris,
Please add /?a=b at the end of The Plus addons URL page from where you are trying to copy-paste the widget and check again.
In case, if that doesn't work out please share the URL of the page so that we can check from our end.
Thanks,
Warm Regards,
Deekshit Nair
I'm located in India. My timezone is IST.
same issue
it works after adding /?a=b at the end of the url
Hi Hassan,
We have recently moved to a new server with a new caching algorithm for better performance and security. If you are having this issue, You need to hard reload your page due to the browser cache.
Kindly follow these steps, https://www.namecheap.com/support/knowledgebase/article.aspx/10078/2194/how-to-do-a-hard-refresh-in-chrome-firefox-and-ie/ that will reload the page by removing your browser cache.
Once you remove that and try again, It will work like before.
Thanks,
Warm Regards,
Deekshit Nair
I'm located in India. My timezone is IST.