Public Ticket #2668048
Instagram not working


  • kat morgenroth started the conversation

    The instagram feed isn't showing up anymore, just a spinning wheel?

    It did work before, but just happened to see it now and not working. 

    Attached files:  Screen Shot 2021-01-22 at 9.17.32 AM.png

  •  56
    Deekshit replied

    Hi Kat

    Thank you for contacting Posimyth Support.

    Please see here https://prnt.sc/xhbyxv as you can see that the widget is working fine. This is sometimes due to the bulk request from Facebook/Instagram API so sometimes the widget acts strangely.

    Furthermore, we are using an older version of the API and soon be updating the Instagram widget API with the updated version so you won't be facing the same issue in near future.


    Warm Regards,
    Deekshit Nair

    I'm located in India. My timezone is IST.