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  Public Ticket #2642415
Wrong mobile vision
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Comments

  • Linda started the conversation

    Hello,

    I used some underlines (overlay options, style 6) on my text; they work on desktop version, but in mobile version they disappear. 

    How could I fix it? 

    Thank you and happy holidays!

    Linda

  •  317
    Ankit replied

    Hello Linda Rando,

    We are sorry for your inconvenience.

    Please share your wp-admin access,We will look in to that and help you further on that.

    You may use this plugin https://wordpress.org/plugins/temporary-login-without-password/ In this method, to share your access using just one link with expiry time. It will ask you for email address, Which you can put any email address. We just need that URL, Which will let us to login as an administrator.

    Warm Regards,
    Ankit Patel
    POSIMYTH Team

    We wish world come out from this Corona Outbreak Soon, Till that #StaySafe #StayHome
    I'm located in India. My timezone is IST.

  •   Linda replied privately
  •  317
    Ankit replied

    Hello Linda Rando,

    We are sorry for your inconvenience.

    You can try below custom css for that.

    .plus-list-adv-typo-block span.plus-adv-text-typo.under_overlay.overlay-style-6 {
        display: inline-flex !important;  
    }

    If you still have issue, Feel free to reach us.

    Warm Regards,
    Ankit Patel
    POSIMYTH Team

    We wish world come out from this Corona Outbreak Soon, Till that #StaySafe #StayHome
    I'm located in India. My timezone is IST.

  • Linda replied

    Hi Ankit,

    thank you very much!

    With your code it works perfectly :) I have a doubt: Elementor warning me about the class, I attach a screen.  Is this a problem o can I ignore it? 

    Thanks again!

    Attached files:  screenshot-lindarando.wpmudev.host-2021.01.21-10_53_48.png

  •  317
    Ankit replied

    Hello Linda,

    You are most welcome.

    It's a just editor warning, You can ignore it.

    If you need any further help, Feel free to reach us anytime.

    We are working on one video testimonial page to share experience of users, If you have few minutes, Would you mind sharing your testimonial about your overall experience and our support using https://app.videopeel.com/ke04xsms ? It have very simple steps and need not to install any software or anything. You can simply do that from your mobile or from your laptop/desktop. That will be really helpful to many. Thanks a lot in advance.

    Warm Regards,
    Ankit Patel
    POSIMYTH Team

    We wish world come out from this Corona Outbreak Soon, Till that #StaySafe #StayHome
    I'm located in India. My timezone is IST.

  • Linda replied

    Hi Ankit,

    thank you!

    I'd love to register the video, but I speak English very bad :-/ I’ll make some attempts!

  •  317
    Ankit replied

    Hello Linda,

    Thank you for your kind co-operation and patience with us, it would be great if you can share your review in your own words and in your native language. Since our plugin is used all over the world so everyone will know how we have provided great support and built an awesome plugin that you have used on your website.

    Thanks, and looking forward to your video.


    Warm Regards,
    Ankit Patel
    POSIMYTH Team

    We wish world come out from this Corona Outbreak Soon, Till that #StaySafe #StayHome
    I'm located in India. My timezone is IST.