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  Public Ticket #2630637
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  • Iacopo started the conversation

    Hello, after installing the plus addon the search widget and search standard widget of elementor seem to research only post and not pages or other elements, why this?

  •  324
    Disha replied

    Hello Iacopo,

    We have implement standard search in our widget.
    Unfortunately, you can not fetch only post/pages.

    We already have that in our suggestion list. If our team will approve it for any of our future version, They will include that in upcoming version of updates.


    Warm Regards,
    Disha Patel
    POSIMYTH Team

    I'm located in India. My timezone is IST.

  • Iacopo replied

    maybe I explained myself wrong: before installing The Plus Addon, the search widget of elementor pro can fetch post and page. After installing The Plus Addon, I can fetch only post and NOT pages.

  •  324
    Disha replied

    Hello Lacopo,

    Ok. Got that. We are sorry to know that. 

    Can you share your website URL and wp-admin access with us? 

    Also, If you can share two screenshots. 
    1. With elementor only search results
    2. With The Plus Addons Search results

    That will help us to regenerate issue and help you resolve that. 

    You may use this plugin https://wordpress.org/plugins/temporary-login-without-password/ In this method, to share your access using just one link with expiry time. It will ask you for email address, Which you can put any email address. We just need that URL, Which will let us to login as an administrator. If ticket is public, Make sure, You respond privately, as shown in below screenshot.

    4207056931.png


    Warm Regards,
    Disha Patel
    POSIMYTH Team

    I'm located in India. My timezone is IST.

  •   Iacopo replied privately
  •  324
    Disha replied

    Hello Lacopo,

    Can share two screenshots + Page URL? 
    1. With elementor only search results
    2. With The Plus Addons Search results

    Or You may record video on loom.com so we can have a look at that by re-generating at our end. 

    Warm Regards,
    Disha Patel
    POSIMYTH Team

    I'm located in India. My timezone is IST.

  • Iacopo replied

    Search with elementor pro widget

    7804361340.png

    The same result with the plus addon search widget

    Hai cercato: mandalorian | Creationis

  • Iacopo replied

    chi siamo - Pro Loco Galliera

    A site with only Elementor and Elementor pro fetch post and page post type. A site with the plus addon none. Why???

  •  324
    Disha replied

    Hello Lacopo,


    From where you have made search results page? 

    8142456468.png


    Also, Which theme are you using? Is that totally custom as It's on your name. 


    Warm Regards,
    Disha Patel
    POSIMYTH Team

    I'm located in India. My timezone is IST.

  • Iacopo replied
    5022473626.png

    Hello elementor child

  •  324
    Disha replied

    Hello Iacopo,

    Please take a look, We have fetch same result using The Plus Search https://www.loom.com/share/62089d7e35d943b7b2f2de243e722cf0

    If we misunderstood you and your issue is still there, Please provide me video or some in-depth screenshots, which states your issue. 

    Warm Regards,
    Disha Patel
    POSIMYTH Team

    I'm located in India. My timezone is IST.

  • Iacopo replied
    5878758607.jpg

    This is a page. On prolocogalliera.info search widget can find PAGE and POST (or ARTICLE).

    On my site this not appen anymore. Hai cercato: chi siamo | Creationis Where's the page "Chi Siamo"????


  • Iacopo replied

    the mandalorian | Creationis

    With core tag your plugin show correct POST.

    3 minuti | Creationis

    With custom tag your plugin DON'T SHOW correct POST and show ALL POST.

  • Iacopo replied

    also Dicembre 2019 - Pro Loco Ficarolo filtering by archive date not working

    so frustrating!

  •  324
    Disha replied

    Hello Iacopo,

    We are sorry for delay due to weekend and We are looking further in to this. 

    We will resolve that very soon by diving in to all your configuration and We will get back to you soon. 

    Warm Regards,
    Disha Patel
    POSIMYTH Team

    I'm located in India. My timezone is IST.

  • Iacopo replied

    Hello, news on that?

  •  324
    Disha replied

    Hello Iacopo,

    Would you please share wp-admin access of https://www.prolocoficarolo.it/

    We are having look at your search issue and that archive page issue. 

    You may use this plugin https://wordpress.org/plugins/temporary-login-without-password/ In this method, to share your access using just one link with expiry time. It will ask you for email address, Which you can put any email address. We just need that URL, Which will let us to login as an administrator. If ticket is public, Make sure, You respond privately, as shown in below screenshot.

    4207056931.png


    Warm Regards,
    Disha Patel
    POSIMYTH Team

    I'm located in India. My timezone is IST.

  • Iacopo replied

    Always same problem with blog/post listing or dynamic listing.

    1. Search can fetch only post but not pages anymore
    2. Filtering by date it's not working
    3. Filtering by custom taxonoy it's not working

    Please resolve that.

  •  324
    Disha replied

    Hello Iacopo,

    Thanks for sharing those. We are having a look at those.

    Can you share your wp-admin access so We can have a look at your settings?

    You may use this plugin https://wordpress.org/plugins/temporary-login-without-password/ In this method, to share your access using just one link with expiry time. It will ask you for email address, Which you can put any email address. We just need that URL, Which will let us to login as an administrator. If ticket is public, Make sure, You respond privately, as shown in below screenshot.

    4207056931.png

    Warm Regards,
    Disha Patel
    POSIMYTH Team

    I'm located in India. My timezone is IST.