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  Public Ticket #2553672
Row Background don't work
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Comments

  • William Koenig started the conversation

    Hey,

    Row Background seems like a very nice feature but like many others in your package it just don't work properly. Can you tell me how I can use other canvas styles then style 1?

     Because even if I download your demo page only style 1 one is working. Every other part is just blank and it is not possible to copy anything in your canvas/particles demo page. 

  •  362
    Disha replied

    Hello William Koenig,

    We are sorry for your inconvenience.

    It might be cache/conflict issue. If it's a cache issue, You need to remove cache from The Plus Settings.

    Please share your wp-admin access and page url where you have issue,We will look in to that and help you further on that.

    You may use this plugin https://wordpress.org/plugins/temporary-login-without-password/ In this method, to share your access using just one link with expiry time. It will ask you for email address, Which you can put any email address. We just need that URL, Which will let us to login as an administrator.

    Warm Regards,
    Disha Patel
    POSIMYTH Team

    I'm located in India. My timezone is IST.

  • William Koenig replied

    Hey Disha,

    I hope you're doing well. I have a big problem and I hope you can help me fixing it. I had a problem with my server and my provider wasn't able to fix it and I lost my domains and my server including my Mailserver. Now I can't receive mails any more on that mailadress but I registered at posimyth with that Mailadresse and forgot my password. So what can I do now. Because I also can't get my license code to reach to the support or login to change my mailadress.

    Please help me!

    Thanks in advance for your reply.

    Kind regards

  •  362
    Disha replied

    Hello William,

    We can help you on that, If you can share your email address used while making purchase. You need to send us email on support@posimyth.com with that same domain name or You need to share documents to provide you are the owner of that domain or any other related data.

    Warm Regards,
    Disha Patel
    POSIMYTH Team

    I'm located in India. My timezone is IST.