Public Ticket #2498967
Activate license


  • Stéphane Garcia started the conversation


    I bought "The Plus Addons for Elementor" and activated the site, but it's not possible to activate the license, because the  Activation don't appear in the menu. Only the possibility to buy the Pro Version appear.

    Thank you for your help!

    Regards, S.

    Attached files:  Bildschirmfoto 2020-08-10 um 10.15.15.png

  • Stéphane Garcia replied


    I just realized that by the installation of the plugin directly from WordPress Backend, a very old version of it will be installed. I did it new using FTP and it seems to run.

    So I think the problem is fixed.

    Thank you!

    Regards, S.

  •  246
    Disha replied

    Hello Stéphane,

    Yes. Our previous versions might have issues while activation as we have updated our activation website. 

    Does things are working fine for you now?

    Warm Regards,
    Disha Patel

    We wish world come out from this Corona Outbreak Soon, Till that #StaySafe #StayHome

    I'm located in India. My timezone is IST.