I already installed and activated the plus addon, but cannot find it in elementor widget area. please take a look
Hello Richy,It seems you missed attachment of screenshot. Can you share that with us? Or you can share your wp-admin access to take a look at it for us.
You may use this plugin https://wordpress.org/plugins/temporary-login-without-password/ In this method, to share your access using just one link with expiry time. It will ask you for email address, Which you can put any email address. We just need that URL, Which will let us to login as an administrator. If ticket is public, Make sure, You respond privately, as shown in below screenshot.
Warm Regards,Disha PatelPOSIMYTH Team
I'm located in India. My timezone is IST.
Thx for your reply. I found the process/steps widget later on, but then found difficult to link the process widget with the carousel anything widget together to attain the showcase style on your process&step page. Do you have a video instructing user how to achieve that, I bought the add on mainly for that purpose. Thx.
Hi Richy,We are glad, You found that. We have two ways to import that. 1. Plus Design Export & Import : https://www.youtube.com/watch?v=9YkllIN8vFM 2. Live Copy Paste : https://theplusaddons.com/elementor/plus-extras/cross-domain-copy-paste-and-live-copy-elementor/ https://www.youtube.com/watch?v=Iq7l1SdoCdE
Thanks for your information. I tried to plus copy and plus paste the style displayed on your website. But it works well. Do you have an instruction for making this style (Attachment 1).
After copying and pasting, the style on my website is like this (attachment 2). And because it is a process widget, so you cannot link the steps with any other template pages. Could you please advise how to do or provide extra instruction or videos?
Thanks a lot.
Attached files: Attachment 1-Process+Carousel anything example style.JPG
Hi Richy,I can not see your attached image. Please share using https://imgbb.com/ It will work smoothly. About your issue, It seems, It is connection with carousel anything. You need to use carousel anything widget and in to that add templates. Check this video in depth to get clear idea.
Now i have successfully linked the carousel anything and process widgets, furthermore, I also used a combination of the switcher and the carousel anything and process widget. But in the content 2 of the switcher widget, the first page is squeezed together (see the attachment 1). Do you have any solutions? If you need to take a loot into the site, can I give you the editor access to the elementor?
Attached files: Attachment 1-Switcher.docx
Hi Richy,Yes. Please share wp-admin access. It might be issue due to You have made full width row option in your template. Make sure, Your force full width of section is disabled.
Yes. You can share access anyway you want.
Hello Richy,We suggest you to remove that page wise password option to confirm that issue. This issue will be resolved when you remove that password option from the page.
Thanks for getting back to me. I have removed the password protection plugin, but the switcher issue is still there:
Location and Issue: On the front page, scroll down to the switcher part, and then switch it to the “For Career Experts” content. The first page is squeezed together but the other pages are okay. The weird thing is if you click on any of the following pages, then go back to the first page. The first page will go back to normal.
Can you please help take a look at it again?
Attached files: Attachment 1-Switcher Bug.docx
Hello Richy Liu,
We are sorry for your inconvenience.
We have update our js, It's a relayout issue.Please take a look https://www.loom.com/share/57b2ad9f5e9742639dde8154261ed3c8
If you still have issue, Feel free to reach us.
Thanks so much for your help. Now it works well. You have awesome products, and the service is excellent either. Wish you guys all the best.
Hi Richy,Thanks a lot for your kind words. Wish you great luck too for your all future projects.
I came across another similar issue (might be the re-layout issue as previous one). If you check my site, when the home page loading, you scroll down a bit to where the circle menu located. You will see the circle menu is not sitting in where it is supposed to be. After loading, the circle menu moves in right place. Can you please help make it stay where it is set to?
Hello Richy, Would you please share your wp-admin access with us to identify and help you resolve that.
Hi Richy,Sorry for delay in response due to weekend. That issue is because, It doesn't load the CSS/JS of circle menu on a first time. It take a delay in load as It's based on animation you have setup. Solution of that is to use preloader on website. https://wordpress.org/plugins/the-preloader/ So, It shows preloader until, Your page fully load.
Thanks so much for checking this out for me.
You said the issue is due to the animation I set up. Is it the animation for the circle menu? If yes, I think I can remove the animation.
Hi Richy,You may try that. Or You may need to have any preloader so that doesn't look bad until your page completely load with all it's JS/CSS.