Okay
  Public Ticket #2473992
Login/Register widget
Closed

Comments

  •  1
    Alex Mathias started the conversation

    Hey there!

    After looking for a while, I didnt find where to change some typo attributes for the "register tab"

    Attached files:  screenshot_164.png

  •  317
    Ankit replied

    Hello Alex Mathias,

    We are sorry for your inconvenience.

    Please share your wp-admin access,We will look in to that and make a short video for you while editing.

    You may use this plugin https://wordpress.org/plugins/temporary-login-without-password/ In this method, to share your access using just one link with expiry time. It will ask you for email address, Which you can put any email address. We just need that URL, Which will let us to login as an administrator. 

    Warm Regards,
    Ankit Patel
    POSIMYTH Team

    We wish world come out from this Corona Outbreak Soon, Till that #StaySafe #StayHome
    I'm located in India. My timezone is IST.

  •   Alex Mathias replied privately
  •   Alex Mathias replied privately
  •  331
    Disha replied

    Hello Alex, 

    You can take a look at video : https://www.loom.com/share/9de73d33a35a49caa61b2bfd706102c4 

    You also know more about this widget from https://www.youtube.com/watch?v=PfdYujq-KM0 

    Warm Regards,
    Disha Patel
    POSIMYTH Team

    I'm located in India. My timezone is IST.

  •   Alex Mathias replied privately
  •  317
    Ankit replied

    Hello Alex Mathias,

    You can manage from Style tab -> Lost Password/Register Text Styling

    5964583239.png

    If you still have issue, Feel free to reach us.

    Warm Regards,
    Ankit Patel
    POSIMYTH Team

    We wish world come out from this Corona Outbreak Soon, Till that #StaySafe #StayHome
    I'm located in India. My timezone is IST.

  • israr replied

    Dear Support Team,

    I am using the plus addons for elementor but the Login/Register widget is mising from the widget list? 

    please let me know.

  •  317
    Ankit replied

    Hello israr,

    We are sorry for your inconvenience.

    You need to enable widgets from The Plus Settings.

    Please take a look https://www.loom.com/share/54a5b17b67124535a16e53b8edba74bb

    If you still have issue, Feel free to reach us.

    Warm Regards,
    Ankit Patel
    POSIMYTH Team

    We wish world come out from this Corona Outbreak Soon, Till that #StaySafe #StayHome
    I'm located in India. My timezone is IST.

  • israr replied

    Thanks Ankit for the fast reply,

    I did it, but why the login and registration show one tab instead of two tabs? 

    check the video 

    https://www.loom.com/share/91760599c2c24085954f7c5b702850b5

  •  317
    Ankit replied

    Hello israr,

    It might be cache issue, You need to click on save button from The Plus Settings -> Plus Widgets to regenerate CSS and JS.

    9627633193.png

    After SAVE you need to hard reload your backend.https://fabricdigital.co.nz/blog/how-to-hard-refresh-your-browser-and-clear-cache 

    If you still have issue, Feel free to reach us.

    Warm Regards,
    Ankit Patel
    POSIMYTH Team

    We wish world come out from this Corona Outbreak Soon, Till that #StaySafe #StayHome
    I'm located in India. My timezone is IST.

  • israr replied

    Yes, it is okay now. Thank you Ankit :) 

  • dodamerenda replied

    Salve, non riesco a modificare il colore di sfondo del bottone che utilizzerei nella barra menu. Riesco a cambiare il colore dell'icona .. ma non quella dello sfondo. come pure il contenitore.

    Attached files:  Schermata 2020-01-03 alle 13.15.53.png

  •  317
    Ankit replied

    Hi dodamerenda,

    I hope this email finds you in good health.

    Please follow the video link here https://www.loom.com/share/4951f997c9d347958dcdd83c019a136e as to how you can change the background color of the login/register bar on your site. 

    You can see in your video you can customize the color through the Elementor section where you can change the button background color and icon color as per your needs.

    Thanks,

    Warm Regards,
    Ankit Patel
    POSIMYTH Team

    We wish world come out from this Corona Outbreak Soon, Till that #StaySafe #StayHome
    I'm located in India. My timezone is IST.

  • dodamerenda replied

    Bene grazie!! .. modifica colore bottone risolta..  

    Non risolto colore sfondo del contenitore.

    Altro incoveniente: in anteprima visualizzazione non compare. 

    Non viene pubblicato.

  •  317
    Ankit replied

    Hello Dodamerenda,

    Thanks for the update and glad your previous issues were solved on your site.

    Can you please provide some info on the issues that you are facing on your site? We would really appreciate it if you can share a small video using https://www.loom.com/ for better understanding.

    Thanks

    Warm Regards,
    Ankit Patel
    POSIMYTH Team

    We wish world come out from this Corona Outbreak Soon, Till that #StaySafe #StayHome
    I'm located in India. My timezone is IST.

  • israr replied

    Dear Support Team,

    Greetings, as i am using the login/registration widget, i got an issue with the pop-up login/sign up form. When you click the popup button provided top right-hand side then I can't close it and even moving from the login tab to the sign-up tab is not working. 

    plz, help me out in this regard. 

    thanks 

    website URL: https://staging.henleyhii.com/

  •  317
    Ankit replied

    Hello israr,

    We are sorry for your inconvenience.

    This ticket is public, You need to generate new one in private and share your wp-admin access,We will look in to that and help you further on that.

    You may use this plugin https://wordpress.org/plugins/temporary-login-without-password/ In this method, to share your access using just one link with expiry time. It will ask you for email address, Which you can put any email address. We just need that URL, Which will let us to login as an administrator.

    Warm Regards,
    Ankit Patel
    POSIMYTH Team

    We wish world come out from this Corona Outbreak Soon, Till that #StaySafe #StayHome
    I'm located in India. My timezone is IST.

  • israr replied

    Hi Ankit, 

    I cant create a private ticket I do not know why. Can you share with me your email or whatever to pass the login credentials?

    BTW, i used some custom CSS for the heading and this issue happened.

    https://staging.henleyhii.com/

  •  317
    Ankit replied

    Hello israr,

    You may use ankit1.posimyth@gmail.com as email address of that new user.

    You can create new ticket for that. Also Please share which custom CSS, You have used.

    Warm Regards,
    Ankit Patel
    POSIMYTH Team

    We wish world come out from this Corona Outbreak Soon, Till that #StaySafe #StayHome
    I'm located in India. My timezone is IST.

  • israr replied

    Dear Ankit,

    I emailed you please it out. 


    Thanks

  •  317
    Ankit replied

    Hi Mohammad Israr, 

    We are sorry for delay in response due to Indian festival.

    We can't access the WP-admin panel after login.

    Warm Regards,
    Ankit Patel
    POSIMYTH Team

    We wish world come out from this Corona Outbreak Soon, Till that #StaySafe #StayHome
    I'm located in India. My timezone is IST.

  • israr replied

    Hi Ankit,

    Could you please check now i have changed the role. 

    Waiting your reply

  •  317
    Ankit replied

    Hello israr,

    Please remove your custom css and try again.

    https://www.loom.com/share/71eae1f15a2e4f088fb5f84db3977ef6

    Warm Regards,
    Ankit Patel
    POSIMYTH Team

    We wish world come out from this Corona Outbreak Soon, Till that #StaySafe #StayHome
    I'm located in India. My timezone is IST.

  • israr replied

    HIi Ankit, i removed all the custom CSS still not working, i mean the existing one not a new one. You may check it out too.

    Note: it is working while you are editing but it does not work when you are using as a user. 

    thanks

  •  317

    Warm Regards,
    Ankit Patel
    POSIMYTH Team

    We wish world come out from this Corona Outbreak Soon, Till that #StaySafe #StayHome
    I'm located in India. My timezone is IST.

  • israr replied

    Hi Ankit, 

    It works now, but the CLOSE button still does not work you can check it out now. 


    Thanks,

    Israr

  •  317

    Warm Regards,
    Ankit Patel
    POSIMYTH Team

    We wish world come out from this Corona Outbreak Soon, Till that #StaySafe #StayHome
    I'm located in India. My timezone is IST.

  • israr replied

    Yes, it worked.

    I just want to thank you soooo much for the endless support. Appreciate your product plus the support.


  •  317
    Ankit replied

    Hello israr,

    You are most welcome.

    We are working on one video testimonial page to share experience of users, If you have few minutes, Would you mind sharing your testimonial about your overall experience and our support using https://app.videopeel.com/ke04xsms ? It have very simple steps and need not to install any software or anything. You can simply do that from your mobile or from your laptop/desktop. That will be really helpful to many. Thanks a lot in advance.

    Warm Regards,
    Ankit Patel
    POSIMYTH Team

    We wish world come out from this Corona Outbreak Soon, Till that #StaySafe #StayHome
    I'm located in India. My timezone is IST.

  • israr replied

    Hello Ankit, 

    Sure i will. i will check the link and let you know soon.