Hello Alex Mathias,

We are sorry for your inconvenience.

Please share your wp-admin access,We will look in to that and make a short video for you while editing.

You may use this plugin https://wordpress.org/plugins/temporary-login-without-password/ In this method, to share your access using just one link with expiry time. It will ask you for email address, Which you can put any email address. We just need that URL, Which will let us to login as an administrator. 

Hello Alex, 

You can take a look at video : https://www.loom.com/share/9de73d33a35a49caa61b2bfd706102c4 

You also know more about this widget from https://www.youtube.com/watch?v=PfdYujq-KM0 

Hello Alex Mathias,

You can manage from Style tab -> Lost Password/Register Text Styling

If you still have issue, Feel free to reach us.

Hello israr,

We are sorry for your inconvenience.

You need to enable widgets from The Plus Settings.

Please take a look https://www.loom.com/share/54a5b17b67124535a16e53b8edba74bb

If you still have issue, Feel free to reach us.

Hello israr,

It might be cache issue, You need to click on save button from The Plus Settings -> Plus Widgets to regenerate CSS and JS.

After SAVE you need to hard reload your backend.https://fabricdigital.co.nz/blog/how-to-hard-refresh-your-browser-and-clear-cache 

If you still have issue, Feel free to reach us.

Hi dodamerenda,

I hope this email finds you in good health.

Please follow the video link here https://www.loom.com/share/4951f997c9d347958dcdd83c019a136e as to how you can change the background color of the login/register bar on your site. 

You can see in your video you can customize the color through the Elementor section where you can change the button background color and icon color as per your needs.

Thanks,

Hello Dodamerenda,

Thanks for the update and glad your previous issues were solved on your site.

Can you please provide some info on the issues that you are facing on your site? We would really appreciate it if you can share a small video using https://www.loom.com/ for better understanding.

Thanks

Hello israr,

We are sorry for your inconvenience.

This ticket is public, You need to generate new one in private and share your wp-admin access,We will look in to that and help you further on that.

You may use this plugin https://wordpress.org/plugins/temporary-login-without-password/ In this method, to share your access using just one link with expiry time. It will ask you for email address, Which you can put any email address. We just need that URL, Which will let us to login as an administrator.

Hello israr,

You may use ankit1.posimyth@gmail.com as email address of that new user.

You can create new ticket for that. Also Please share which custom CSS, You have used.

Hi Mohammad Israr, 

We are sorry for delay in response due to Indian festival.

We can't access the WP-admin panel after login.

Hello israr,

Please remove your custom css and try again.

https://www.loom.com/share/71eae1f15a2e4f088fb5f84db3977ef6

Hello israr,

Please take a look https://www.loom.com/share/582fda24c7fb4fba945f5d62b51deed5

Hello israr,

Please take a look https://www.loom.com/share/5d9fdcdf58cf4ea58563da7bf50160b4

Hello israr,

You are most welcome.

We are working on one video testimonial page to share experience of users, If you have few minutes, Would you mind sharing your testimonial about your overall experience and our support using https://app.videopeel.com/ke04xsms ? It have very simple steps and need not to install any software or anything. You can simply do that from your mobile or from your laptop/desktop. That will be really helpful to many. Thanks a lot in advance.