Okay
  Public Ticket #2414325
Steps/Process not working correctly
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  • City Traders Imperium started the conversation

    Hello there, 
    I am trying to use the steps/process widget but when I click on Horizontal, it is staying vertical. 

    2nd the counters are not displaying. 

    3rd, the styling isn't working correctly as it should like in the demonstration on the website. 
    Please help with this. 

  •  156
    Ankit replied

    Hello City Traders Imperium,

    We are sorry for delay in response due to weekend.

    It might be cache issue.

    You need to clear cache and try again.

    1. Backend

    2. Front end

    If you still have issue,Please share your wp-admin access,We will look in to that and help you further on that.

    You may use this plugin https://wordpress.org/plugins/temporary-login-without-password/ In this method, to share your access using just one link with expiry time. It will ask you for email address, Which you can put any email address. We just need that URL, Which will let us to login as an administrator.

    Warm Regards,
    Ankit Patel
    POSIMYTH Team

    We wish world come out from this Corona Outbreak Soon, Till that #StaySafe #StayHome
    I'm located in India. My timezone is IST.

  •   City Traders Imperium replied privately
  •  156
    Ankit replied

    Hello City Traders Imperium,

    Please take a look https://www.loom.com/share/ff024006278f484ea8000836c9a8fd44

    http://kop.hyt.mybluehost.me/test-page/

    Note : You need to remove cache everytime, You enable/disable widget from Plus Widgets. That's for performance purpose. 

    We also recommend to remove cache from your caching plugins and from plussettings -> Performance -> Purge all cache.

    Warm Regards,
    Ankit Patel
    POSIMYTH Team

    We wish world come out from this Corona Outbreak Soon, Till that #StaySafe #StayHome
    I'm located in India. My timezone is IST.

  • City Traders Imperium replied

    Hello Ankit, 
    Oh Okay it worked. thanks a lot. You can close all my tickets. 
    Best,
    Martin