everything is out of place, thought it could be similar to an issue i had previously with he login so i have tried purging the cache. It doesn't work so not sure why the layout doesn't work.
Attached files: 2020-05-23 14_10_00-Elementor _ product filter final.png
We are sorry for delay in response due to weekend.
It's a cache issue.
Please share your wp-admin access and page url where you have setup Product masonry layout,We will look in to that and help you further on that.
You may use this plugin https://wordpress.org/plugins/temporary-login-without-password/ In this method, to share your access using just one link with expiry time. It will ask you for email address, Which you can put any email address. We just need that URL, Which will let us to login as an administrator.
Warm Regards,Ankit PatelPOSIMYTH Team
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I'm located in India. My timezone is IST.