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  Public Ticket #2300316
TP Button does not show on frontend
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  • Romke started the conversation

    Hello! On the homepage of the provided URL I can not see the TP Buttons (Style 1) anymore (in the frontend of the website). They also do not show on other computers, with other browsers, etc. I have already cleaned cache, on browser, server and plugins. I do see them in the backend (Elementor). Please, how can I fix this issue?

  •  123
    Disha replied

    Hello Romke,

    Hope you are doing well. 

    We are sorry for inconvenience. It seems you have tried all possible ways, That means It must be something else. Would you mind sharing your wp-admin access for us to look at? Also, Please share your expected look and your current look in screenshots, So We can take a in depth look in to that. 

    You may use this plugin https://wordpress.org/plugins/temporary-login-without-password/ In this method, to share your access using just one link with expiry. 



    4628744466.png



    Warm Regards,
    Disha Patel
    POSIMYTH Themes Team

    I'm located in India. My timezone is IST.

  •   Romke replied privately
  •  73
    Ankit replied

    Hello Romke,

    We are sorry for inconvenience.

    Please take a look now. We have resolved those issues.

    2663346929.png

    If you still have issue, Feel free to reach us.

    Warm Regards,
    Ankit Patel
    POSIMYTH Team

    I'm located in India. My timezone is IST.

  • Romke replied

    Hello Ankit,

    Thank you for helping me out! The issues are resolved. As you may imagine, I am eager to know HOW this was fixed. Can you please inform me on this? If an issue like this occurs again, then I might be able to fix it on my own in the future.

    Thanks in advance for your reply and please enjoy your weekend!

    Kind regards,

    Romke 

  •  73
    Ankit replied

    Hello Romke,

    We have overwrite below custom css.

    .elementor-invisible.elementor-widget.elementor-widget-tp-button { 

          visibility: visible !important; 

    }

    2109207232.png

    Warm Regards,
    Ankit Patel
    POSIMYTH Team

    I'm located in India. My timezone is IST.