Attached files: Screen Shot 2020-02-13 at 5.24.41 PM.png Screen Shot 2020-02-13 at 5.26.46 PM.png
We are sorry for inconvenience.
Please share your wp-admin access,We can take a look in to that, to help you further.
Warm Regards,Ankit PatelPOSIMYTH Team
I'm located in India. My timezone is IST.
Can you instead advice on what to do? You can also inspect the code on the website.
Hello litaco,We can not inspect that code as It seems to be something with plugin version or other unknown issue. We will resolve that very quickly, If we will have wp-admin access for your website. We are sorry for inconvenience caused but that is fastest way to resolve your query. You may use this plugin https://wordpress.org/plugins/temporary-login-without-password/ In this method, to share your access using just one link with expiry.
Warm Regards,Disha PatelPOSIMYTH Themes Team